365bat Privacy Policy

1 Introduction

365bat (https://365bat.ws) is a trusted online gaming and betting platform for players in Bangladesh. When you visit our site, register, or use any of our services, it is natural for certain information to be collected. This Privacy Policy ("Policy") clearly explains what information 365bat collects, why it collects it, how it is stored, and our responsibilities regarding your data.

We believe your personal data belongs entirely to you. 365bat never sells, unnecessarily shares, or passes your information to advertisers. Our privacy policy is fully transparent and written in plain language — so you always know where you stand.

By accessing our site or creating an account, you are considered to have read and agreed to this Privacy Policy. We therefore encourage you to read this policy carefully before using our services.

2 What Information We Collect

365bat only collects the data that is strictly necessary. We do not ask for any unnecessary personal information. The types of data we collect are described below:

Information Collected at Registration

• Full Name (as per National ID)
• Mobile Number & Email Address
• Date of birth (for age verification)
• Residential Address
• Preferred Payment Method

During KYC Verification

• Copy of National ID or Passport
• Selfie or photo (if required)
• Proof of Address (Utility Bill or Bank Statement)

Automatically Collected Data

When you use our site, certain technical information is collected automatically:

3 Purpose of Data Use

365bat uses your data only for specific, legitimate purposes. We never use your information for anything unrelated to your account or our services. The key purposes are detailed below:

• Account Management: Your information is used for registration, login, and account verification.
• Payment Processing: Your information is used to process deposits and withdrawals securely.
• Customer Service: Your information is used to resolve complaints and enquiries promptly.
• Ensuring Security: Data is analysed to detect and prevent fraud, money laundering, and unauthorised access.
• Legal Obligation: Certain data must be retained to comply with applicable laws and regulations.
• Service Improvement: To analyse usage patterns and deliver a better experience.
• Promotional Communications: With your consent, we may send you emails or SMS messages about new offers and bonuses.

4 Data Retention & Periods

365bat stores your data on secure servers. Our data centres meet international security standards and undergo regular security audits.

Retention Period

Once the retention period expires, your data is permanently deleted or anonymised so you can no longer be identified. Certain data may be retained longer due to legal requirements.

5 Information Sharing with Third Parties

365bat does not sell your information. However, limited data may be shared with third parties under certain specific circumstances:

• Payment Processors: Minimum necessary information is shared with payment partners such as bKash, Nagad, Rocket, and Upay to process transactions.
• Identity Verification Services: Necessary information may be shared with trusted verification providers during the KYC process.
• Law Enforcement: Information may be disclosed to relevant authorities under court orders or legal obligations.
• Technology Partners: Technology companies that support the site's security and operations can only access data within the scope of their specific responsibilities.

All third parties are required to comply with 365bat's strict privacy standards. They may use the information received solely for the purposes defined in their contract — and nothing else.

6 Cookie Policy

365bat uses cookies to improve your browsing experience. Cookies are small text files stored in your browser.

Types of Cookies We Use

• Essential Cookies: Essential for core site functions — such as maintaining your login session. These cannot be disabled.
• Performance Cookies: To understand which sections of the site are used and how often. No personal information is included.
• Functionality Cookies: To remember your preferences, such as your chosen language.
• Security Cookies: Used to detect fraudulent activity.

Cookie Controls

You can block or delete cookies through your browser settings. Please note that disabling essential cookies may cause some parts of the site to not function properly.

7 Your Rights

As a 365bat account holder, you have several important rights regarding your personal data:

• Right to Know: To find out what information we hold about you, please contact our support team.
• Right to Rectification: You may request corrections to any inaccurate information we hold about you.
• Right to Erasure: In certain circumstances, you may request the deletion of your data (though legal obligations may prevent complete erasure in some cases).
• Right to Restrict Processing: In certain circumstances, you may request that the processing of your data be restricted.
• Right to Data Portability: You may request a copy of the data we hold about you at any time.
• Right to Withdraw Consent: You may withdraw your consent to promotional communications at any time.

To exercise any of these rights, email us at support@365bat.ws. We will respond within 30 business days.

8 Security Measures

365bat uses industry-leading technology and processes to protect your data. Our security infrastructure is regularly updated and audited.

• SSL/TLS Encryption: All communication between your browser and our servers is encrypted with 256-bit SSL.
• Data Encryption: Sensitive data (such as passwords) is stored in encrypted form.
• Two-Factor Authentication (2FA): OTP verification is available as an additional security layer for your account.
• Firewall & DDoS Protection: Our servers are protected by robust firewalls and intrusion prevention systems.
• Regular Security Audits: Regular security audits are conducted by external experts.
• Staff Training: All 365bat staff are trained in privacy and data protection and are bound by confidentiality agreements.
• Restricted Access: Staff can only access information relevant to their specific responsibilities.

9 Protection of Minors

365bat strictly does not provide any services to individuals under 18 years of age. We do not knowingly collect personal information from minors.

Date of birth is verified at registration. If a user is found to have registered with a false age, the account will be immediately suspended and any collected data will be deleted.

If a parent or guardian believes their minor child has created an account on 365bat, please contact support@365bat.ws immediately. We will take prompt action.

10 Privacy Policy Updates

365bat may amend or update this Privacy Policy from time to time. Reasons for changes may include:

• New Legal Obligations
• Technical Updates
• Expansion of Services
• Security Enhancement

For any significant changes, we will notify you in advance via your registered email or SMS. The effective date of the updated policy will be shown at the top of the page.

11 Contact Us

For any questions, complaints, or requests to update your information related to our privacy policy, please get in touch:

• Email: support@365bat.ws
• Live Chat: Click the chat icon at the bottom right of the site
• Time: 24 hours, 7 days a week

We typically respond to privacy requests within 7 business days. Complex cases may take up to 30 business days.