365bat FAQ —
Your Questions, Answered

No. Under 365bat's rules, each person may hold only one account. If multiple accounts are detected, all of them will be closed and the balances may be forfeited. Always conduct all activity through a single account.

KYC verification must be completed at 365bat before you can make a withdrawal. You'll need to upload a scanned copy of your National ID (NID) or passport. Verification is typically completed within 24 hours, and once verified, you won't need to repeat the process.

On the login page Click the "Forgot Password?" link, enter your registered mobile number or email, and you'll receive an OTP. Use that code to set a new password. The entire process takes under 3 minutes.

After registration, you can update your mobile number from Account Settings by verifying an OTP sent to your current number. If you no longer have access to the old number, contact us at support@365bat.ws — we'll verify your identity and resolve the issue.

Your account may be temporarily suspended due to repeated incorrect password attempts, suspicious activity, or incomplete KYC. In that case, email support@365bat.ws and include your registered mobile number. The support team will get back to you promptly.

Yes, you can close your account at any time by sending a request to support@365bat.ws. Before doing so, make sure your balance is zero and all active bets have been settled. As part of responsible gambling, Self-Exclusioncan also be requested.

365bat currently supports deposits and withdrawals via bKash, Nagad, Rocket, and Upay — Bangladesh's most popular mobile banking services — so you can transact easily from anywhere.

The minimum deposit at 365bat is just ৳200 and the minimum withdrawal is ৳500, making it easy for players on any budget to get started. For details on maximum limits, check the Payment section in your account.

Deposits made via bKash, Nagad, Rocket, or Upay are typically credited to your 365bat account within just 1–3 minutes. If there's a delay, contact support@365bat.ws with your transaction ID.

Withdrawal requests are typically processed within 15 minutes to 24 hours, with funds arriving directly in your mobile banking account. KYC verification is required for your first withdrawal. Once verified, subsequent withdrawals are processed even faster.

365bat does not charge any transaction fees. However, mobile banking services like bKash, Nagad, and others may apply their own minor charges. Please refer to the respective payment service's terms for details.

Always send funds to 365bat's official payment numbers when making a deposit. Transfers to incorrect numbers are not 365bat's responsibility. To avoid mistakes, always copy the payment number directly from the payment section of your account. If you run into an issue, send your transaction details to support@365bat.ws.

365bat offers betting on all major sports worldwide, including cricket, football, tennis, badminton, and kabaddi. Markets are available for both local Bangladesh tournaments and international competitions. Sports Betting View all markets on the page.

Live betting lets you place wagers in real time as the action unfolds. On 365bat, you can bet on a wide range of markets even after a match starts — including over/under, next wicket, goalscorer, and more. Odds update every moment, so quick decisions are key.

Once a bet is confirmed, it generally cannot be cancelled. However, some markets offer a "Cash Out" option within a set window, letting you take a partial or full return before the event ends. Always review the odds and terms carefully before placing your bet.

If a match is cancelled or abandoned, 365bat generally refunds the full stake. Specific rules apply to rain-interrupted cricket matches and football matches declared a draw. For more details, Terms & Conditions Read.

The minimum bet at 365bat starts at just ৳10, making it easy for new players to get started with low risk. Maximum bet limits vary by market and event. Both the minimum and maximum limits are displayed on each bet slip.

Yes! At 365bat you can combine multiple matches into an accumulator bet. The odds multiply together, giving you the chance to win big. Keep in mind that all selections must be correct — if any one loses, the entire bet is lost. On the betting page Learn more.

Register at 365bat and receive an attractive welcome bonus on your first deposit. Additional special offers may also be available when you complete your profile or place your first bet. To view current offers, Register and check the promotions section.

You can earn a cashback bonus by placing a set amount of bets each day at 365bat. Cashback rates and terms are updated periodically. Log in and visit the Promotions section to see the latest cashback offers — eligibility is applied automatically.

Yes, referring a friend to 365bat can earn you both a bonus. Generate your referral link from your account, and once your friend registers and makes their first deposit, the bonus will be activated. Full terms are available on the promotions page.

Every bonus has a set expiry period. If the wagering requirements are not met within that time, the bonus is automatically cancelled and the associated bonus balance is forfeited. Always read the terms and expiry conditions carefully before claiming a bonus.

Yes, 365bat has a dedicated loyalty program for regular players. The more you play, the more points you earn — and as you level up, you unlock exclusive bonuses, faster withdrawals, and a personal account manager. Log in to check your loyalty status.

365bat offers a range of lottery options, including instant lotteries, daily draws, and mega jackpot lotteries. Ticket prices and prize amounts vary by type. on the lottery page View all active lotteries and their prizes.

Lottery winnings are credited automatically to your 365bat account balance. Your balance is updated within minutes of the draw being completed. You can then withdraw the funds to mobile banking through the standard withdrawal process.

At 365bat, you can typically purchase up to 100 tickets per draw, though this may vary by lottery type. Buying more tickets increases your chances of winning — just be sure to set a responsible budget.

Results for every lottery draw are updated live on the 365bat lottery page. If you win, you'll receive an in-account notification and your balance will be credited automatically. Draw schedules are announced in advance, so Lottery Page Check regularly.

Yes, 365bat is a licensed online gaming platform. All transactions are secured with 256-bit SSL encryption, and your personal information is never shared with third parties. To learn more, visit our Privacy Policy Read.

Log In → Account Settings → Security → Enable Two-Factor Authentication. An OTP will be sent to your mobile number and will be required every time you log in, keeping your account significantly more secure. It's free and strongly recommended.

Change your password immediately and notify us at support@365bat.ws. Our security team is active 24 hours a day and will begin investigating right away. Stay vigilant — 365bat will never ask for your password or OTP by email or phone.

No. 365bat follows a strict privacy policy. Your personal information, transaction history, and gaming data are never sold or shared with third parties. Information may only be disclosed to regulatory authorities when legally required. Read the full policy: Privacy Policy।

365bat is fully optimized for mobile browsers. Just open 365bat.ws in Chrome or Firefox for an app-like experience — no download required. Add a shortcut to your home screen and it works just like an app icon.

365bat is optimised to load quickly even on slow connections. The site runs smoothly on a 3G connection. A slightly better connection enhances the experience for Live Betting or Live Casino, but regular betting and payments work without any issues.

Staying logged in on your own device is safe, but always log out after using a shared or public device. Keeping Two-Factor Authentication enabled prevents unauthorized access to your account. If your device is lost or stolen, contact support@365bat.ws to terminate any active sessions.

Email us at support@365bat.ws or use the live chat on-site. Our support team is available 24/7 in both Bangla and English, with email responses typically within 1–2 hours.

For any complaints, email support@365bat.ws with full details — include your account number, a description of the issue, and any relevant screenshots. If you don't receive a resolution within 48 hours, reply to your email with "escalation" in the subject. We take every complaint seriously.

Absolutely. 365bat is committed to responsible gaming. You can set your own deposit or betting limits and take a temporary break from your account at any time. For more details, Responsible Gambling View the page.

If a technical error on the site affects any bet or transaction, 365bat takes full responsibility. Send the time of the incident, a description of the bet, and a screenshot to support@365bat.ws. Once the investigation is complete, compensation will be issued or the bet will be restored.